Privacy Policy
Your privacy matters to us. This policy explains how Getobi-Situfo collects, uses, and protects your personal information in our holistic nutrition platform.
Effective Date: January 1, 2024 | Last Updated: January 1, 2024
Information We Collect
At Getobi-Situfo, we collect information that helps us provide personalized holistic nutrition services. This includes personal details you provide when creating an account, participating in our learning programs, or contacting us directly.
Personal Information
- Name, email address, and phone number when you register
- Dietary preferences, health goals, and nutritional needs
- Payment information for our learning programs and services
- Communication preferences and subscription settings
Usage Information
We automatically collect information about how you interact with our platform. This includes pages visited, time spent on different sections, and features used most frequently. We also track your progress through our learning programs to provide better recommendations.
Important: We never collect sensitive health information without explicit consent. All health-related data is handled with the highest level of security and confidentiality.
How We Use Your Information
Your information helps us deliver personalized nutrition guidance and improve our services. We use data to customize your learning experience, send relevant content, and connect you with appropriate resources.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Personalized nutrition recommendations | Dietary preferences, health goals | Consent |
| Program delivery and progress tracking | Usage data, learning progress | Contract performance |
| Customer support and communication | Contact information, inquiry details | Legitimate interest |
| Service improvement and analytics | Aggregated usage statistics | Legitimate interest |
We believe in transparency. Every piece of information we collect serves a specific purpose in helping you achieve your nutrition and wellness goals. We never use your data for purposes you haven't agreed to.
Data Sharing and Third Parties
Getobi-Situfo doesn't sell your personal information to third parties. We only share data when necessary to provide our services or when required by law. Here's exactly who we might share information with and why.
Service Providers
We work with trusted partners who help us operate our platform. This includes payment processors for secure transactions, email service providers for program communications, and analytics tools to understand how our platform performs. All partners are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect the rights and safety of our users. This would only happen in exceptional circumstances, and we'd notify you unless legally prohibited from doing so.
- Payment processing companies for secure transaction handling
- Email marketing platforms for program updates and newsletters
- Cloud storage providers for secure data backup and recovery
- Analytics services to understand user behavior and improve our platform
- Legal authorities when required by law or to protect user safety
Your Rights and Choices
You have significant control over your personal information. Lithuanian privacy laws give you specific rights, and we're committed to honoring them promptly and completely.
Access and Correction
You can request a copy of all personal information we hold about you. If any information is incorrect or outdated, you can ask us to correct it. We'll respond to access requests within 30 days and make corrections immediately upon verification.
Data Portability and Deletion
You can request your data in a portable format to transfer to another service. You also have the right to request deletion of your personal information, though we may retain some data for legal or business purposes as outlined in our retention policy.
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll verify your identity and process your request as quickly as possible.
- Request access to your personal information
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Restrict processing for specific purposes
Data Security and Protection
We take data security seriously. Your information is protected through multiple layers of security, including encryption, secure servers, and regular security audits. We follow industry best practices and comply with Lithuanian privacy regulations.
Technical Safeguards
All data transmission uses SSL encryption. Our servers are hosted in secure facilities with 24/7 monitoring. We use firewalls, intrusion detection systems, and regular vulnerability assessments to protect against unauthorized access.
Administrative Safeguards
Access to personal information is restricted to authorized personnel who need it for their job functions. All staff receive privacy training, and we conduct regular security awareness programs. We have incident response procedures in place for any potential security breaches.
While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Until account deletion | Service provision |
| Learning progress data | 3 years after last activity | Program continuity |
| Payment records | 7 years | Legal requirement |
| Support communications | 2 years | Service improvement |
| Marketing preferences | Until withdrawal of consent | Compliance with preferences |
When we delete your data, we ensure it's completely removed from our active systems. Backup copies are securely destroyed within 90 days of deletion from active systems.
International Data Transfers
Your data is primarily stored and processed in Lithuania. If we need to transfer data internationally for service delivery, we ensure appropriate safeguards are in place to protect your privacy rights.
Cross-Border Data Protection
Any international transfers comply with Lithuanian privacy laws and include contractual protections equivalent to Lithuanian standards. We conduct due diligence on all international service providers to ensure they meet our privacy and security requirements.
We'll notify you if significant changes to our data transfer practices occur, and you'll have the opportunity to opt out if you're not comfortable with new arrangements.
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform. These help us remember your preferences, analyze site usage, and provide personalized content.
Types of Cookies We Use
- Essential cookies for platform functionality and security
- Performance cookies to understand how you use our site
- Functional cookies to remember your preferences
- Marketing cookies to provide relevant content and advertisements
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We respect "Do Not Track" signals and provide clear options for managing your tracking preferences.
Children's Privacy
Our services are designed for adults and we don't knowingly collect information from children under 13. If we discover we've collected information from a child, we'll delete it immediately and notify the parents if possible.
Parents who believe their child has provided us with personal information should contact us immediately. We'll take prompt action to remove any such information from our systems.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.
How We Communicate Changes
For minor updates that don't affect your rights, we'll update the "Last Updated" date at the top of this policy. For significant changes, we'll provide at least 30 days notice and may require your consent to continue using our services.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the changes.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions or concerns you may have.
Address: Žygio g. 46, Vilnius, 08232, Lithuania
Phone: +1 705 476 4549
Email: info@getobi-situfo.sbs
Our privacy team typically responds to inquiries within 48 hours during business days.